CQCPro
CQCPro has been totally redesigned to make it even more essential in your care service.
With new CQC standards expected later in 2023 providers need to
be prepared with the right quality assurance system to keep them up-to-date and provide CQC with the information they will need.
In line with the greater emphasis on stakeholder experiences, Survey & Audit gathering has been placed at the centre of the compliance process.
With CQCPro you can now carry out essential Audits of your own services to ensure you meet the basic requirements. A Survey tool enables all stakeholders to give their views on the service you are providing with results collated in real time.
The new CQCPro Oversight Dashboard gives providers a view of all of the KPIs (Key Performance Indicators) for their service, collecting both weekly and monthly data and displaying it to give you added visibility of the health of your service.
With all the responses guaranteed to be linked to the latest CQC Standards, CQCPro builds a complete picture of your compliance as you go, making you aware of the full picture and ready for any inspection at any time.
“We were very impressed with the functionality that CQC Pro offered, with the ability for us to have real-time visibility of the compliance position across all our homes. The additional functionality including storing all of our policies and procedures and implementing surveys and audits using CQC Pro has transformed the way we monitor and manage quality across the business.”
Commenting, Ian Coldrick, CEO at Creative Care (East Midlands) Ltd
Resources
Quick Video Guides
Book Online Training
We provide free online training sessions to make sure you get the most from CQCPro.
Typically these take around 45 minutes to an hour and can be held at a suitable time for you. They focus on the day-to-day use of CQCPro highlighting the key features and providing a deeper understanding of its use and benefits.
Documents & Brochures
We are a small company but I have found CQC Pro to be a useful method of recording what measures we implement in order to comply with the KLOE's.
As things change in the office, policies and procedures are introduced or updated I then add this information to the CQC Pro system.
The system is quite easy to navigate, edit and update.
Natalie Hodgeson
Harrogate Homecare